Frequently Asked Questions
Everything you need to know about your HART Sport gear.
How long does shipping typically take?
Most orders are processed within 24 hours. Standard shipping usually takes 3-7 business days depending on your location, while express options are available at checkout for faster delivery.
What is your return policy for sporting equipment?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please note that custom-made teamwear and heavy gym installations may have specific return conditions.
Do you offer bulk discounts for schools or clubs?
Yes, HART Sport specializes in outfitting schools, clubs, and professional organizations. Please contact our sales team or log in with a wholesale account to view volume-based pricing.
How can I track my order status?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to our courier's tracking portal.
Are your products covered by a warranty?
All HART Sport products come with a standard 12-month warranty against manufacturing defects. Some professional-grade equipment may carry extended manufacturer warranties.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' services like Afterpay and Zip.